Shipping and Returns Policy

Returns & Exchanges:

 

At SPORTHEUREUX we do our best to ensure that our

Product descriptions should be as detailed as possible so that you do not encounter

No surprises when you receive our products. We want our

customers know exactly what they are ordering.

 

Order cancellation policy:

 

We are proud of our ability to process quickly

all orders placed on our site. Most orders

Orders are processed within 12 hours. If you wish to cancel your order for

For whatever reason, send us an email to sportheureux@gmail.com as soon as possible.

 

A large majority of items in stock are processed and/or

Orders are shipped within 12 hours; it is imperative that you contact us during this time.

this period, so that we can try to cancel your order before

that it is not processed and/or shipped.

No request to cancel your order will be accepted.

taken into account if it has already been processed.

 

Address error:

 

It is your responsibility to verify the accuracy of this

address and contact us very quickly to specify a

modification. This can only be done if your

The order has not yet been processed.

 

We cannot be held responsible for the information

incorrect shipping. We are also not responsible for

Orders refused or undeliverable (inaccessible addresses, addresses

incomplete...).

In these latter cases, these packages can be returned to us.

but not always.

 

If your order is returned to the sender, we will

we will offer a refund for your order minus shipping costs, or

We will offer you a reshipment, according to your choice.

 

You are not eligible for reshipment or a refund

of your order as long as your package has not been received by the sender.

 

Return policy :

 

We accept returns* for any reason!

Whether you are dissatisfied or have simply changed your mind. Our

The return policy is 14 days from the moment you receive your

products. If for any reason you are not satisfied, simply

fill this  Return form . Sign it and then send it with your package to the address that

We will let you know when you write to our support team.